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Frequently Asked Questions
Why have a Code of Practice?
The National Motor Vehicle Theft Reduction Council
(NMVTRC) , governments, police, insurance companies and the motor
trades around Australia are concerned about a potential increase
in the trade in stolen vehicle parts since “Written-off Vehicle
Registers” and other initiatives are making it difficult for
thieves to rebirth whole vehicles. The NMVTRC estimates the trade
in stolen motor vehicles and illicit parts costs the community more than $300m per annum.
A voluntary Code of Practice for auto parts recyclers is therefore
being established to reduce the likelihood of participating businesses
inadvertently dealing in stolen vehicle parts.

Why don’t all states and territories simply
impose similar obligations by legislation?
Some states and territories do require recyclers
to comply with the record keeping requirements of motor car trader
or second-hand dealer laws. However the NMVTRC does not consider
a nationally consistent regulatory regime is achievable in the medium
term. Many recyclers have also expressed concern about the lack
of rigour with which existing laws are enforced.
A major focus of the NMVTRC proposal is to deliver
accredited recyclers with tangible benefits for participating. The
NMVTRC expects insurance companies to support the Code by insisting
that their approved repairers source any recycled parts used in
crash repairs from participating recyclers.
How has the Code been developed?
The proposed Code has been discussed directly with
more than 200 parts recyclers in the industry. In addition, there
has been extensive consultation with the Auto Parts Recyclers Association
of Australia (APRAA) and most Motor Trades’ Associations (MTAs).
Two separate mail-outs to about 1,400 (March 2003) and 1,900 (September
2003) related businesses sought comments on the proposal.
The Code requirements and procedures have also involved
extensive consultation with other stakeholders, such as police services
and offices of fair trading around Australia, and major parts buyers.
An Expert Reference Group (ERG) convened by the
NMVTRC oversaw the development of the Code. The ERG comprised representatives
of APRAA and the MTAs, an independent recycler, and representatives
of police services, transport agencies, offices of fair-trading
and insurance companies.
Is the Code compulsory?
No. Participation in the Code will be voluntary.
What are the benefits for businesses?
It is expected that buyers of parts, particularly
large volume trade buyers will prefer to do business with participating
businesses. The National Parts Code is in discussions with key trade
buyers of used parts to develop opportunities for their involvement.
In addition, extensive marketing and awareness raising
campaigns will target both trade and private buyers.
Point-of-sale brochures and signage will be provided to participating
businesses. Those businesses will also be able to use the Code’s
branding in their own advertising, thereby leveraging benefits from
the Code’s broader marketing.
By increasing consumer confidence, it is expected
that the overall size of the used auto parts market will grow.
Participating businesses should therefore benefit doubly—with
an increase in market size and an increase in market share.
The National Parts Code and NMTRC will be seeking
to enter into a Memorandum of Understanding with major insurers
by the end of October 004 as a sign of their commitment to the Code.
Who is the National Parts Code?
The National Parts Code is an independent not- for–profit
organisation that has been established to manage the implementation
and administration of the Code of Practice. The Committee of the
NPC comprises:
- Mr Ray Shuey Chairman
- Mr Ray Carroll representative of the NMVTRC;
- Mr Peter Hiland a representative of State and Territory offices
of fair trading (nominated by the Standing Committee of Officials
of Consumer Affairs);
- Mr Gunther Jurkschat representative of the Motor Trades Association
of Australia
- Mr Michael Beasley a representative of APRAA; and
- Mr Ross Nicastri an independent recycler.
The Code Director is Nick Koerbin who heads
up the day to day operations, including accreditation management
and marketing.
What influence will insurers have over the Code’s
Administering Body?
Insurers will not have any direct representation
on the Administration Body. However, the NPC would be expected to
consult regularly with all relevant stakeholders.
What are the advantages for customers?
Customers can purchase confidently, knowing that
a participating businesses:
- has put a system of checks and procedures in
place to ensure that all the prescribed parts in stock have come
from legitimate sources;
- meets all government regulations, including
environmental standards, relating to the operation of a parts
recycling business; and
- is fit and proper with no recent criminal history.
How are customers protected?
The Code’s procedures should reduce the chance
of a consumer inadvertently purchasing a stolen vehicle part.
However, in the event that a customer receives a used vehicle part
that is stolen or for which unencumbered ownership cannot be established,
the participating businesses must happily refund the purchase price
or replace the item at the customer’s discretion.
The invoice of a participating business would contain
information to allow the recycler to trace the part to its original
source.
A participating business would also be required
to report any suspicious parts or sellers of parts that they encounter.
The National Parts Code would notify the police, office of fair-trading
and any other appropriate authorities should information be received
regarding stolen parts or those trading in them.
Likewise, customers who have concerns about any
parts recycler, or believe that a participating business is not
meeting their obligations, would be able to relay their concerns
to a Freecall hotline.
Which businesses are eligible?
To participate in the Code a parts recycler must:
- have a business name and an Australian Business
Number;
- not have had a conviction for violence or dishonesty
(eg. theft, fraud) in the last 3 years;
- meet all Local, State, Territory and Commonwealth
Government regulations applicable to the operation of the parts
recycling business, including any environmental requirements;
and
- agree to meet the requirements of the Accreditation
Agreement.
What are the main requirements?
A participating business must:
- check that vehicles acquired for parts dismantling
are only obtained from the person legally entitled to dispose
of that vehicle (eg. encumbrance or vehicle status check via the
local office of fair trading or registration authority);
- check and record the identity, and source, of
vehicles that are obtained for parts;
- check and record the identity of the person or
organisation from whom already-separated used parts are sourced;
- label prescribed used vehicle parts with a unique
identifier when they are dismantled from the original vehicle
- so that the origin of each part in stock can be traced;
- not acquire separated vehicle parts from people
under 18 years of age;
- not pay cash when acquiring used parts (and not
more than 50% for vehicles);
include sufficient details on the invoice for a part when it is
sold so that it can be traced to its source; and
- give preference to other accredited recyclers
if a required part is not in stock.
Full details of these and other requirements are
contained under the Code of Agreement. Click
here to download a copy of the National Parts Code Agreement
in PDF format (31k PDF).
What if a business already follows similar procedures?
For many businesses, existing good business practice
or existing government regulations may mean some of the Code’s
requirements are already being met.
The Code requirements do not involve a standardised
form of record keeping, parts labelling etc. It is up to individual
businesses to show that systems are in place that meet the Code’s
over-arching requirements.
The bottom line is that businesses would determine
the best way to meet the Code’s requirements—if existing
procedures or Government regulations already mean systems are in
place that meet some of those requirements, they will not need to
be changed.
For instance, a business may already have a parts
labelling system in place as part of an existing stock control system,
or because they are required to by the government (eg. in South
Australia or New South Wales). So long as you can demonstrate that
the parts marking system is comprehensive, and allows each part
to be traced back to its source vehicle and/or the person you obtained
the part from, then no additional system is necessary.
Similarly, if you already have in place a system
for checking and recording the clear title of vehicles you acquire
for parts, you may already meet those PartSafe requirements.
How will compliance with the Code be monitored?
Participating businesses will be audited at random
for compliance with the Code. Failure to allow a National Parts
Code employee or contactor to audit compliance may result in expulsion
of the business from the Code.
In addition, a telephone hotline will soon be available
for the reporting of potential breaches of the Code. Complaints
may be received from customers, other parts recyclers, industry
associations, police, government authorities, etc.
What is the Cost?
The NMVTRC is funding the Code’s operations
for the first 12 months. Subscriptions costs post January 2006 are yet to be decided.
What are the penalties for a breach of the Code?
Businesses that do not adhere to the Code risk loss
of membership and hence face the loss of turnover from those customers
who wish to deal with participating businesses.
One-off, accidental or minor breaches will be dealt
with by a warning to immediately remedy the problem. Should follow
up audits indicate that the breach has not been remedied, the business
may be expelled from the Code. Legal action may be taken against
businesses that continue to claim they are a participating business.
What rights do participating business have?
Businesses that appear to have breached the Code’s
requirements will have the opportunity to provide all relevant information
to the Code Director.
Any Termination Notice may be appealed to the Code’s
Appeal Committee. Its decision would be final.
What is the legal basis for the Code?
To participate in the Code, a business would enter
into a legal agreement (the Accreditation Agreement). Businesses
would agree to implement and abide by the Code’s procedures,
and declare that the eligibility requirements are met. The business
would agree to the disciplinary and appeal procedures.
The disciplinary and appeal arrangements for breaches
of the Code are not legal proceedings and hence are not subject
to rules that might apply in courts (such as rules of evidence).
The Code Director and the Appeals Committee will
be guided by the need to balance natural justice with the need for
rigorous enforcement of the Code requirements to ensure its continued
effectiveness.
What vehicle parts are covered by the Code?
The Code will apply to the following prescribed
components from vehicles less than 10 years old:
Body Panels:
- body shells (and major sections)
- front fenders (left and right)
- doors (all)
- bootlids and tailgates
- bonnets (“hoods”)
- rear quarter panels (left and right)
- chassis (“frames”) Mechanical:
- engines
- transmissions (both automatic and manual)
- radiators
- air-conditioning condensers
Other:
- airbags and pyrotechnic seatbelt pre-tensioners
- seats
- headlamp assemblies
- car audio/audio-visual/satellite navigation
systems
- alloy wheels
But I dismantle cars that are more than 10 years ?
While the focus is on prescribed parts under 10 years-it should not detract from all recyclers
and in many ways the recyclers will benefit through the marketing and publicity.
What about the “backyarders”?
A voluntary industry Code of Practice by definition
only applies to businesses that sign up.
However, with the expected support from parts buyers, and the anticipated
publicity about the dangers of receiving stolen parts, it is hoped
that it will become increasingly difficult for these unofficial
traders to find customers.
The introduction of the Code could further highlight
and marginalise the “backyarders”. The implementation
of the Code would provide a great opportunity for the industry and
government authorities to work together to develop a package of
complementary measures to clamp down on illegitimate dealers in
auto parts.
How does the Trade Practices Act (TPA) affect the
Code?
The impact of the Trade Practices Act (TPA) has
been examined with the Australian Competition and Consumer Commission
(ACCC) and reviewed by independent expert lawyers. The Code could
not be successfully challenged under the TPA provided that:
- participation is restricted only by standards
of conduct and probity;
- supporters of the Code (such as insurance companies
and other parts buyers) make independent decisions about whether
and how to support the Code; and
- the structure and management of the Code focuses
on the public policy objectives (ie protecting consumers, reducing
the trade in stolen parts etc).
How does the Privacy Act affect the Code’s
operations?
The Commonwealth Privacy Act 1988 (PA) has applied
to small businesses since December 2002. There are no impediments
to the disclosure of information by participating businesses to
the NPC provided that the recycling business includes an appropriate
clause in its Privacy Policy and sellers are expressly informed
of this potential when making a transaction.
To assist participating businesses the NPC will
develop a model privacy statement and pamphlet that indicates the
circumstances under which personal information may be provided to
third parties.
Of course the privacy principles do not affect the
collection or use of information about corporations with which participating
businesses may deal.
How do I join the Code of Practice ?
Click
here to visit the "How To Join" page with
a step by step explanation of the joining procedure.
Where can I get more information?
We will post regular updates on progress on this
web site.
Alternatively you can write to us via:
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